Order Processing Engineer (Service)

What awaits you:

• You will be responsible for interpreting, clarifying, and realizing customer specifications for offers and orders related to voltage regulators and accessories for power transformers.
• You will enter customer orders into SAP for internal processing and planning.
• Your role will involve active participation in technical and commercial negotiations or clarification meetings, contributing to successful outcomes. 
• You will lead a project team to organize, plan, schedule, and execute customized service projects related to routine maintenance, retrofitting, diagnostics, troubleshooting on-site of Transformer Control equipment and components, as well as commissioning and decommissioning of transformers.
• You will be responsible for selecting subcontractors/partners according to defined criteria, monitoring their performance, conducting timely escalations in case of qualitative shortfalls and cooperation issues, and initiating suitable actions promptly.
• You will perform site visits when required.
• You will collaborate closely with internal technical, commercial, and logistics teams across Reinhausen's factories.

• 針對電力變壓器之電壓調節器及配件的報價與訂單，進行客戶規格的解讀、釐清與落實。
• 將客戶訂單鍵入 SAP 系統，以供內部處理與規劃。
• 積極參與技術與商務談判或澄清會議，協助達成目標。
• 領導專案團隊，針對變壓器控制設備與組件，組織並執行客製化維修服務專案，包含：日常維護、翻新、診斷、現場故障排除，以及變壓器的試運轉與除役。
• 根據定義基準篩選分包商/合作夥伴，監控其表現；若發生品質缺陷或協作問題，須及時啟動升級機制並迅速採取適當行動。
• 視需求進行現場視察。
• 與 Reinhausen 各工廠內部的技術、商務及物流團隊保持緊密合作。

What you bring to the table:

• You hold a Bachelor's Degree in Electrical Engineering or a related Engineering field.
• You possess basic knowledge of Mechanical Engineering.
• You have 3–5 years of experience ideally in Transformer Service
• You possess knowledge of transformers, supported by hands-on service and commissioning experience.
• You will have an advantage if you bring experience in international project management and execution.
• You apply strong analytical and problem-solving skills in your work.
• You are able to meet tight deadlines effectively.
• You show intercultural understanding, communicate clearly, and maintain a solution-oriented approach.
• You exhibit an entrepreneurial mindset with a holistic perspective.
• You are willing to travel both domestically and internationally.
• You are proficient in written and spoken English.
• You have strong computer skills, especially in MS Office; knowledge of SAP is considered a plus.

Please note that only shortlisted candidate will be notified.

• 持有電機工程或相關領域的學士學位。
• 具備基礎的機械工程知識。
• 具備 3 至 5 年工作經驗，以具備變壓器現場維修服務經驗者為佳。
• 具備變壓器相關知識，並有實地維修服務與試運轉的實作經驗。
• 具備國際專案管理與執行經驗者優先考慮。
• 能將強大的分析與解決問題能力應用於工作中。
• 具備高度執行力，能於嚴格的時限限制下高效完成任務。
• 具備跨文化理解力，溝通清晰，並保持解決問題導向的思維。
• 展現創業家精神並具備整體性視野。
• 願意配合國內及國際出差。
• 具備流利的英文書寫及口語表達能力。
• 具備優異的電腦操作能力（尤以 MS Office 為主）；熟悉 SAP 者尤佳。

備註：僅會通知通過初審的應徵者。