Service Specialist Automation Technology

What challenges can you expect?

Maintenance and troubleshooting of our automation products in the field
Installation and commissioning of automation systems in substations
Technical support for customers (by telephone, online and on site)
Clarification of root causes of faults in collaboration with internal specialist departments
Conduct training sessions on our products at our customers' premises or remotely
Integration of our products into customer systems (e.g. SCADA) for transformer operators, including troubleshooting
Development of Modbus systems on the transformer in order to integrate various sensors into our ETOS®.
You prepare service reports and customer documentation
Ensure customer satisfaction in service, consolidating feedback and reporting to our headquarters on the assigned portfolio

What do we expect from you?

You have an engineering degree in automation/electrical engineering or have a degree as an electrician (m/f/d), mechatronics engineer (m/f/d) or electromechanics (m/f/d)
You have experience and enjoy digitalization in an industrial environment, ideally in substations and on power transformers, and can inspire our customers about it
You have a very good technical understanding and very good manual skills
You are characterized by a meticulous and independent way of working
Reliability and customer orientation are a matter of course for you
Ideally, you already have experience in the commissioning of complex electrical systems
Experience with SCADA systems in substations desirable
Very good knowledge of English is mandatory
Willingness to travel >50% to 60%, nationally and internationally

This is what we offer. And much more.

Click through our benefits and learn more about your benefits with us!

Work environment
Flexible working time models, mobile working, modern IT equipment, new office work environments & ergonomic workplaces

Culture
Challenging tasks in a system-relevant industry, freedom to shape and make decisions as well as a high degree of personal responsibility, working in an international and innovative environment

Personnel development
Annual employee appraisals, continuing education catalog with over 1,000 offerings, support programs, mentoring, educational leave and grants

Work Life Balance
Options for flexible working hours (flexitime / and long-term account), sabbatical, children's holiday programs, nursing care advice