Reinhausen has been writing success stories for 150 years now – building more intelligence into transformer controllers, developing high-tech insulation materials for high-voltage lines and optimizing power transmission and quality. So you can rely on a secure power supply – whether it be to your business or home. As a global leader rooted in Germany, we make sure our more than 3,500 employees feel at home – the world over. At Reinhausen, we value honesty and smart ideas, turning them into real innovations. Become part of our success story.
Join us for our location in Milan, Italy as

Order Processor Service

Your responsibilities

  • Provide technical support to customers
  • Discuss and evaluate customer requests regarding technical feasibility and a proposed solution
  • Advising end customers / operators in regard to all technical inquiries relating to the MR product range
  • Offer elaboration, cost and sales price calculations
  • Determine and define service project work scopes
  • Preplanning of service jobs to be carried out on weekly basis
  • Coordinate / analyzing safety issues related to the after sales service and preparation of the necessary documentation and certification
  • Cooperation with the area Sales Management in regard to commercial clarification of offers and orders and during customer visits, if necessary
  • If necessary, providing after sales services travelling on site to designated end customers / operators in Italy

Your profile

  • Experience in the field of HV substation equipment
  • Knowledge, experience and good understanding of the operation and servicing of power transformers will be considered and evaluated as a plus
  • Computer skills (Excel, Outlook, Word), SAP knowledge will be considered a plus
  • Language skill: business fluent English and Italian (German will be considered a plus)
  • Driving license (cat. B)
  • Electrotechnical background is required