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At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 3,800 committed colleagues, which is characterised by the unique cohesion of our family-run group of companies. Reinhausen - where Power meets Passion.
Technical Order Processor
What challenges can you expect?
Summary/Objective
Responsible for checking and processing sales orders and offers in an accurate and timely manner prior to scheduling and final production. Responsibilities include reviewing each order for accuracy, supplying required drawings, special design requirements, and reconciling any orders that need to be changed or corrected.
Essential Functions
- Receive and process sales orders and offers on daily basis.
- Check mechanical / electrical applications.
- Create Solid Edge / E3-Zuken drawings as required for customer orders.
- Create shop orders and bill of materials for scheduling and final production.
- Work day-to-day with cross functional departments to problem-solve order or customer issues.
- Contact sales representatives, as needed for clarification or corrections, to keep offers / orders moving toward completion.
- Respond to inquiries via Teams, e-mail or phone from sales managers and sales representatives.
- Work with engineers and/or technicians to coordinate technical aspects of special orders or projects, including research, costing, development work, problem solving, and model designing.
- Request quotes, and lead times for special orders and create sales pricing for any non-standard designs.
- Work on standardization and organizational projects for the improvement of the department and company.
Competencies
- Communication Proficiency
- Time Management
- Personal Effectiveness/Credibility
- Flexibility
- Stress Management/Composure
- Business-fluent English
- Additional language skills desirable
- Understanding of processes and systems
- Understanding of electrical diagrams
- Willingness to travel (outside USA)
- Ability to evaluate, prioritize and organize customer inquiries.
- Customer orientation
Environment:
This job operates in a professional manufacturing environment. This is largely a sedentary role using use of standard office equipment such as computers, phones, scanners, and filing cabinets. Additionally, this position will require visits to the manufacturing floor where there will be loud noises such as air-powered tools/presses, oil/dirt, and forklift traffic.
Position Type and Expected Hours of Work:.
This is a Regular full-time position with a minimum of 40 hours per week.
What do we expect from you?
Education
- Certificate or Diploma in Electromechanical Engineering Technology or related field.
Experience
- Technical background in electro-mechanical area of design
- 2D and 3D modeling experience (AutoCAD/Solid Edge/Zuken).
- Ability to work with Microsoft 360 Office programs.
- Preferably 1-2 years’ experience in a manufacturing environment.
- Preferably a good grasp of electrical principles and applications
Reinhausen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Reinhausen employees to perform their job duties may result in discipline up to and including discharge.
This is what we offer. And much more.
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Paid Health benefits option: Health, Dental, Vision, Life, Short and Long-Term Disability Insurance for you and your family, and Teladoc services, outstanding HSA Contribution, generous 401k match – Up to 10% of base pay
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Climate Controlled Environment, modern IT equipment, new office work environments and ergonomic workplaces