We use cookies on this website. The cookies used are so-called "technically necessary cookies", which do not require the active consent of the user. Further information can be found in our data protection declaration.

At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 3,600 committed colleagues, which is characterised by the unique cohesion of our family-run group of companies. Reinhausen - where Power meets Passion.

For our location Suzhou we are looking for you as:

Customer Support Engineer

What challenges can you expect?

  • General product trainings for OEM customers and end-users in order to ensure compliance with the specifications of the Operating Instructions;
  • Introduction of new products (training of assembly steps including unpacking, testing, etc.) for OEM customers;
  • Creation, and where necessary, implementation of improvements of product-related assembly steps at our OEM customers;.
  • Customer retention through the supervision of tests regarding complex applications;
  • Collection and forwarding of “basic feedback” from OEM assembly, quality management, etc.

What do we expect from you?

  • Bachelor degree of Electrical/Mechanical Engineering or Automation related;
  • At least 2 years related working experience in related with field service area, preferably in the experience of technical service in power substation and transformer OEM;
  • Good command of English (written & spoken);
  • High willingness to travel;
  • Good communication, negotiation and systematic approach to problem solving skills.

This is what we offer. And much more.

Click through our benefits and learn more about your benefits with us!
Work environment
Flexible working time models, mobile working, modern IT equipment, new office work environments & ergonomic workplaces
Challenging tasks in a system-relevant industry, freedom to shape and make decisions as well as a high degree of personal responsibility, working in an international and innovative environment
Personnel development
Annual employee appraisals, continuing education catalog with over 1,000 offerings, support programs, mentoring, educational leave and grants

Interested? Apply now!

Online application

An easy way to the right contact

Jessica Zhou
Ansprechpartner Berufserfahrene / Contact Person Experienced Professionals
Do you know someone who might fit?

Jessica Zhou

Ansprechpartner Berufserfahrene / Contact Person Experienced Professionals