
- Communication Proficiency
- Time Management
- Personal Effectiveness/Credibility
- Flexibility
- Stress Management/Composure
- Business-fluent English
- Additional language skills desirable
- Understanding of processes and systems
- Understanding of electrical diagrams is a must
- Willingness to travel
- Ability to evaluate, prioritize and organize customer inquiries
- Customer orientation
OPS - Service Support Advisor
What challenges can you expect?
- Advising transformer repair shops, end customers / operators in regard to all technical inquiries relating to the MR product range. Of particular importance is the analysis and coordination of technical requirements for maintenance, repairs, maintenance and replacement.
- Provide designated end customers / operators with after-sales technical support and troubleshooting.
- Providing support to Project Managers on field activities such as collecting information for bids and quotations, analyzing feasibility for product upgrades or replacements, supporting installation and/or commissioning.
- Compiling, analyzing (technically and commercially) and sending offers and order confirmations for products, components, parts and services for designated end customers / operators. In regard to services, the OPS is authorized to set prices in regard to individual orders up to certain limits or reporting lines.
- Coordinating schedules and monitoring progress during processing / commissioning / field service.
- Assisting with and / or managing internal and intra-divisional projects.
- Making presentations regarding maintenance strategies / technical issues to customers and at conferences
What do we expect from you?
- Engineering degree or master technician or appropriate experience level.
- Experience in manufacturing or similar environment.
- Knowledge of products in electrical transmission industry. Transformers and Load Tap Changers are preferred.
This is what we offer. And much more.
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Interested? Apply now!
Online applicationAn easy way to the right contact
Sydney SegravesAnsprechpartner Berufserfahrene / Contact Person Experienced Professionals
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Sydney Segraves
Ansprechpartner Berufserfahrene / Contact Person Experienced Professionals
Phone:
Phone: