We are “The Power behind Power” and as Maschinenfabrik Reinhausen (MR) we have been writing success stories for over 150 years. As global market leader in energy technology, we are using highest-performance actuators, sensors, software and services to make transformers intelligent and controllable, thereby ensuring an optimal power supply from the power plant to the outlet. Join us in as
We are “The Power behind Power” and as Maschinenfabrik Reinhausen (MR) we have been writing success stories for over 150 years. As global market leader in energy technology, we are using highest-performance actuators, sensors, software and services to make transformers intelligent and controllable, thereby ensuring an optimal power supply from the power plant to the outlet. Join us in as
Order Processor – Products Engineer
Location: Humboldt, TN
What challenges can you expect?

Essential Functions

  • Advising OEM customers in regard to all technical inquiries relating to the MR product range, with specialized support from an OPS or specialized department where necessary (e.g. in regard to substantive processing or system support).
  • Analyzing and coordinating technical requirements for scheduled customer projects (e.g. design, complex applications, maintenance, replacement, etc.) including on-site review for the customer if necessary.
  • Interpreting, clarifying and realizing customer specifications for offers and orders, taking into account the MR delivery spectrum. Early review of technical feasibility and cost effectiveness of customer-specific special designs through initialization of relevant processes (K0).
  • Compiling, analyzing (technically and commercially) and sending offers and order confirmations for products, components, parts and services for designated OEM customers. In regard to services, the OPP is authorized to set prices in regard to individual orders up to specified limits or reporting lines.
  • Entering customer orders and service assignments for internal processing and planning. Coordinating, scheduling and monitoring of progress during processing / implementation.
  • Assisting with and monitoring delivery and invoicing.
  • Providing technical support and after-sales services to designated OEMs. Processing of complaints and disruptions, including problem assessment, implementation of necessary actions, follow-up and correspondence with technical support from an OPS or specialized department where necessary (e.g. in regard to substantive processing or system support).
  • Technical support (substantive processing, system support) for OPS.
  • Assisting with and carrying out simple to complex technological projects depending on experience and skills (e.g. phase shifter).
  • Assisting with and / or managing internal and intra-divisional projects.
  • Technical analysis of offers and order confirmations in OPP area (MR GmbH or designated subsidiaries) => Quality Gate
  • Other tasks as assigned by Supervisor
  • Required attendance in Humboldt, TN facility Monday through Friday during core hours, except for approved time off and unscheduled and schedule appointments or meetings.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What do we expect from you?

Preferred Education and Experience

  • Engineering degree.
  • Specialization in Electrical Engineering
  • Experience in Energy Technology and Power Transformers
  • Basic knowledge of the machine construction industry
Reinhausen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Reinhausen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Reinhausen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Reinhausen employees to perform their job duties may result in discipline up to and including discharge.
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